Not quite what you thought it would be? We can help with that. Send your items back within 30 days after the date of shipment for a full refund. Just remember that all returned items must be in their original, unworn condition with hangtags still attached to receive a refund. Items returned in their original, unworn condition after 30 days are only eligible for HOTSUIT credit. Items not sent back in their original, unworn state are not eligible for a cash refund.
Note: All items sold in the Sale collection are final sale items. As such, only product exchanges and in-store credit (no refunds) are allowed. HOTSUIT doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
Once your item has been received by the warehouse, please allow 48 hours for your return to be processed.
Not quite the right fit? No problem. Send your items back within 30 days after the date of shipment and we will send you out something new. All items you wish to exchange must be in their original, unworn condition with the hangtags still attached. Items not sent back in their original, unworn condition will not receive an exchange.
Also please note the below items:
We offer 2 ways to your exchange
1）If you return your items, the shipping delivery fee need by yourself, and we'll change the new one for you.
2) We provide 80% off discount code for you get a new one by free shipping, lucky to the original one you also can keep do not need return to us.
Have unanswered questions? Please feel free to email us at email@example.com.