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Once your parcel has been dispatched from our warehouse, we will send you an email notification to let you know it's on its way.
You will also receive an email from the shipping carrier, with a link to track your parcel. Please allow 3-7 business days for your package to arrive.
Please note that orders placed after 11:00AM EST on Sat. or over the weekend will ship on the following Monday (excluding major holidays).
Expedited and Overnight orders placed by 1:00PM EST Monday—Saturday will be shipped same day and deliver on the next business day.
Please note that Expedited and Overnight orders placed after 1:00PM EST on a Saturday, Sunday will ship on the following Monday (excluding major holidays).
All international orders placed by 11:00 AM EST will ship out within 2 business days.
On occasion, orders are held to be reviewed by our team; these orders may be subject to shipment delays.
Once your order has shipped, we will send a confirmation email that includes tracking information.
You can also find your tracking number by logging into your HOTSUIT account.
·From your desktop:
Select “Order History” from the drop-down menu at the top right corner of the screen.
Select “View Order” next to the order number you wish to track to find tracking information.
·From your mobile browser:
Select “My Account” from the drop-down menu at the top left corner of the screen.
Select “Order History” and “View Order” to track your order by order number.
Please allow up to 48 hours from when you receive your tracking number for activity to update.