Shipping & Delivery
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
To check on the status of your order, email us firstname.lastname@example.org. Please include your order number, courier number and billing information. Your order number will be given to you upon completion of final purchase. A courier number will be given to you via email once your order ships.
Please ensure all submitted data is correct upon placing an order - we are not responsible for wrong/incomplete data such as name, shipping or billing addresses, zip code, phone number, etc.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
The courier is always responsible for performing the parcel's delivery with a signature. If a parcel is considered delivered by the courier and it hasn't been received by the customer, it is the customer's responsibility to proceed with the necessary methods to ensure the item is correctly delivered. Once delivered by the courier, We will not be held accountable for any missing parcels.